One of the KGH governors explained more about Healthwatch’s role in understanding the needs, experiences and concerns of people using health and social services.
The KGH governors have partnered with the Northants Telegraph to give our readers a glimpse into their role and work.
Wendy Patel, Appointed Governor of the Kettering General Hospital Trust, who represents Healthwatch, has brought up the latest in a series of articles on the Governors that we will bring to you over the coming weeks.
Log In to our daily newsletter
The i newsletter Cut through the noise
This article on Healthwatch is the second in a series of three.
Wendy told the Northants Telegraph, “Healthwatch Northamptonshire provides the public with information and advice on access to health, wellness and social care services, and shares the views and experiences of the people of Northamptonshire with Healthwatch England to help them meet the needs of the people nationally Can use level. “
“Healthwatch Northamptonshire has a small office team and a team of volunteers with diverse backgrounds who collect, listen and represent the views and experiences of the local people to ensure that the voice of the local people is heard at every opportunity.
“Healthwatch has the legal right to enter and view any health and welfare facility to monitor the quality of service and patient experience, and to work closely with Kettering Hospital where volunteers:
– Do the ‘Fifteen Steps Challenge’ (an assessment tool that focuses on seeing care through the eyes of a patient or a caregiver).
– You serve on various steering committees and in the patient experience team
“Healthwatch volunteers receive training for the work they do, which is varied and depends on how much they want to get involved.”
To learn more about Healthwatch or to volunteer, click here.
Click here to read Wendy’s first piece on Healthwatch.
Thank you for reading this story on our website. While I have your attention, I also have an important request for you.
In order for us to continue to provide trustworthy local news on this free-to-read website, I ask that you also purchase a copy of our newspaper.
Our journalists are highly qualified and our content is independently regulated by IPSO according to the highest standards in the world. The dramatic events of 2020 are having a huge impact on many of our locally valued advertisers and, consequently, the advertising we receive.
Now more than ever, we need your help to bring you the latest news by purchasing a copy of our newspaper.